Help

This page contains information to help use the Provider Portal and Bulk Upload. Click the name of the document to download it. Documents are in PDF format, which can be viewed using the free Adobe Acrobat Reader.

If you need further help, please contact the service desk on 0870 267 0001 or servicedesk@thedataservice.org.uk.

Skills Funding Agency Update– a weekly newsletter for providers (external link, you will be taken to the Skills Funding Agency website)

Provider Starter Pack– this pack contains everything you need to know to get started using the Course Directory.

Help Guide– this document gives instructions on how to use each part of the Provider Portal and Bulk Upload.

Provider Data Standards– this document has the requirements and examples for every field available in the Course Directory.

Frequently Asked Questions– this document has the answers to many frequently asked questions about data scope, data fields, uploading, technical concerns and policy issues.

Valid Regions For Bulk Upload– this Excel spreadsheet contains all the valid regions you can attach opportunities to. Please enter the entire string, including the ‘|’ character.

Latest Bulk Upload Template and beginner information– a short guide on getting started with bulk upload, including the template for the format of the CSV file.

QA Provider Results Email– an example of the summary email providers will receive as part of the Course Directory Data Review.

QA Provider Results Sheet– an example of the detailed findings providers will receive as part of the Course Directory Data Review.

Course Comparison– a side-by-side example of poor and good quality data on the Next Step Course Search.